Tickets & Entry Information

• Tiickets can be booked online and on site.
• All sales are final; however, date changes can be made by account holders via the online booking system (subject to availability). There will a small charge to change dates vere email. 
• We recommend creating an account at the time of booking for maximum flexibility.
• Daily standard Tickets can be moved to alternative dates within the normal seasonal opening days but cannot be transferred to special events.
• Children under 16 must be accompanied by at least one full-paying adult.
• The lead booker must be present upon entry to the site.
• It is the responsibility of all guests to arrive in good time for their booking to avoid refusal of entry.
• Last entry to the park is 2 hours before closing time; late arrivals will not be admitted.
• The park closes at the stated closing time and all guests are required to leave the site by this time.

Concessions & Admissions

• Concession tickets are available for NHS staff, Blue Light Card holders, over 60s, and students (proof required on entry).
• Concessions apply only to the cardholder, not the entire booking.
• Children under 3 are free but must still be included in the booking. (External company events may require under 3's to pay)
• One free carer ticket is available per disabled visitor (valid proof required on entry). Disabled tickets are not age-related.

Dogs

• Dogs are welcome on site during selected events (February to August).
• Dogs are not permitted during winter events (September to January).
• Dogs are allowed on site but not inside Lady Anne’s Café, except for assistance dogs with valid proof.
• All dogs must be kept on a lead at all times.

Site Rules & Safety

• Fonmon Castle is private property; all visitors must hold a valid ticket purchased directly from our website.
• Tickets are non-transferable and not for resale.
• We reserve the right to refuse entry or remove any person whose behaviour affects the safety or enjoyment of others, without refund.
• The site is outdoors, so please dress appropriately for all weather conditions and wear suitable footwear.
• Only wheelchairs and mobility scooters are permitted on site for accessibility reasons. No bicycles, scooters, hoverboards, rollerblades, or similar devices are allowed.
• Smoking is only permitted in designated areas.
• Weapons, fireworks, glass bottles, smoke devices, or any dangerous items are strictly prohibited.
• We reserve the right to search bags or belongings on entry.
• Illegal substances are strictly prohibited. Anyone found in possession or under the influence will be removed without refund.
• Barbecues and open fires are not permitted anywhere on site.

General Information

• We aim to deliver advertised activities, but performers and schedules may change due to illness or unforeseen circumstances.
• Weather-related closures or changes may occur for safety reasons.
• Vehicles are parked at the owner’s risk.
• CCTV is in operation across the site for safety and security.
• We do not accept responsibility for loss or damage to personal belongings—please avoid bringing valuables.